Help with choosing a piece, delivery and your order. You can reach us at hello@wevra.studio.
Email hello@wevra.studio. For an existing order, include your order number so we can find it quickly.
Contact hello@wevra.studio as soon as possible with your order number. We’ll check what can still be changed before production or dispatch. A change cannot always be made once production has started.
Each piece is made to order. Production usually takes 3–5 working days, followed by the carrier delivery time shown at checkout. A service labelled “Next Day” refers to carrier transit after production, rather than delivery the day after you order.
Choose your delivery country in the bag to see the services and prices available for your items. Confirm the delivery address on the payment screen. Available destinations and services can vary by product.
We’ll email you when your order ships. Where the selected service provides tracking, the email includes a tracking link. Items may travel in separate parcels. You can also sign in and open Orders in your account.
Email hello@wevra.studio with your order number, a description of the problem and photos of the item and packaging. Keep the packaging while we investigate. Contact us before returning anything so we can provide the correct instructions. This does not affect your statutory rights.
Each product page lists the available sizes and finishes. Check the selected size, product type and any frame options before adding the piece to your bag. Colours can appear different on different screens.